What’s New

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Digital transformation to improve member experience and increase potential revenue

The Twins and Multiple Births Association (TAMBA) needed to replace both their CRM system and their website.  They had been…
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The Last Mile

During the last few articles we have covered the importance of the initial planning phase, followed by our thoughts on…
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Reshaping for the Future

The Independent Surveyors and Valuers Association (ISVA) knew that they had to refresh their website to continue to provide a…
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Are you making a fully informed choice?

In the last two blogs we have discussed the importance of the initial planning phase, followed by a structured tender…
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The time to move is now!

Constantly improving member engagement across the world is the ACU’s top priority, so changing their CRM system is vital. The…
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Managing the tender process Plan, Plan, Plan

Leading on from our last article – Replacing your CRM/CMS – steps for success, the next step is to run…
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Replacing your CRM/CMS? Steps for success.

You know you need to modernise your CRM system and your website needs to be refreshed, aligned and integrated but…
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Setting its sights on the digital future

The British Dietetic Association (BDA) is always looking to the future and how they improve both content and services offered…
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Customer relationships and good data will win the Smart war

Ofgem’s recent retail market report shows the big six energy suppliers having more than twice the average number of customer…