What’s New

/ Blog

Are you ready for the next generation of members?

Are you ready for the next generation of members? Increasing your revenue and attracting new members is a top priority…
/ Blog

Where to start, revenue or member engagement?

Your objectives are to grow the organisation’s revenue, diversify from existing revenue streams and increase the engagement from your members,…
/ Blog

Websites shouldn’t play second fiddle to CRM

CRM discussions have always led the way in conversations related to improving member engagement, but are we forgetting about the…
/ Blog

Data empowers decision making

As we know increasing member engagement and potential revenue is what we all strive for …..what if I said it…
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The Last Mile

During the last few articles we have covered the importance of the initial planning phase, followed by our thoughts on…
/ Blog

Are you making a fully informed choice?

In the last two blogs, we have discussed the importance of the initial planning phase, followed by a structured tender…
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Managing the tender process Plan, Plan, Plan

Leading on from our last article – Replacing your CRM/CMS – steps for success, the next step is to run…
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Replacing your CRM/CMS? Steps for success.

You know you need to modernise your CRM system and your website needs to be refreshed, aligned and integrated but…
/ Blog

Customer relationships and good data will win the Smart war

Ofgem’s recent retail market report shows the big six energy suppliers having more than twice the average number of customer…