Privacy policy

This is the internet privacy policy for www.chrysalisdigital.co.uk (the “Chrysalis Digital”)

This website is the property of Chrysalis Digital We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.

This policy covers all data that is shared by a visitor with us whether directly via www.chrysalisdigital.co.uk or via email. This policy been created by the internet marketing experts at Chrysalis Digital on our behalf, and is occasionally updated by us so we suggest you re-review from time to time.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

Certain businesses are required under the data protection act to have a data controller. For the purpose of the General Data Protection Regulation (GDPR) our data controller is Ben Sturt and can be contacted via email at ben@chrysalisdigital.co.uk

1.         Information we collect

In operating our Website we may collect and process the following data about you:

1.1       Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

1.2       Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.

1.3       Information provided to us when you communicate with us for any reason.

2.         Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

2.1       To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.

2.2       To meet our contractual commitments to you.

2.3       To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

2.4       If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

2.5       If you do not want us to use your data for ourselves you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

2.6       Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

3.         Storing your personal data

3.1       We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.

3.2       Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

3.3       The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

4.         Disclosing your information

4.1    Where we are legally required to disclose your information.

4.2    To assist fraud protection and minimise credit risk.

5.         Third party links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

6.         Use of Cookies

Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, through Google Analytics, we use cookies to store your browser type and country preference. This helps us to improve our website and deliver a better service.

It is possible to switch off cookies by setting your browser preferences.  Turning cookies of may result in a loss of functionality when using our website.

7.         Access to information

The General Data Protection Regulation (GDPR) gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you, or remove the data we hold about you, please contact us using the contact details below.

8.         Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us.